What You Need To Do
Your new sticker will arrive.
In June 2019, sticker transponders were issued to existing and new FasTrak® accountholders. ExpressAccount accountholders will receive sticker in September 2019. More about ExpressAccount updates
Apply the sticker to your vehicle.
A sticker transponder must be adhered to the inside of your windshield before driving on a tolled bridge, lane or road. See below for detailed instructions. Watch Installation Video
Enjoy the drive!
FasTrak can still be used to pay tolls on every tolled bridge, lane and road in California. Learn more about FasTrak in California
How to Install Your Sticker Transponder
Clean Interior Windshield
Clean and dry the inner surface of the windshield where the sticker transponder will be placed.
Carefully Peel the Sticker
Carefully peel the backing from the sticker. Avoid touching the adhesive and keep the sticker as flat as possible. Bending it may break the antennae.
Placing the Sticker
Place the sticker transponder in the lower left-hand corner or lower right-hand corner of the inside of the windshield. Or, place it behind the rearview mirror on the inside of the windshield (Consider visual aesthetics from inside and outside of the vehicle when choosing the location.)
Do not move or adjust a sticker transponder once it has been installed. It will break and become unusable.
Update Your Account
Make sure all vehicle license plates are registered to your account. Log in to your account.
If you have a vehicle with a metalized windshield listed on your account, you can request an external headlamp sticker transponder by logging in to your account at TheTollRoads.com. Once logged in, select “Transponders” and “Request” a headlamp sticker. You can also make the request by calling our Customer Service Call Center at 949-727-4800.
If you have a motorcycle listed on your account, you can request a motorcycle sticker transponder by calling our Customer Service Call Center at 949-727-4800.
Perks of FasTrak
No More Monthly Fee
No more monthly account maintenance fees.
Frequent Driver Benefit
Frequent drivers may be eligible to receive discounted toll rates. (Only available for FasTrak Prepaid accounts.)
FasTrak can still be used to pay tolls on every tolled bridge, lane and road in California.
Frequently Asked Questions
Choose a location on your windshield that doesn't obstruct your view. Carefully install the sticker so it is straight and even on the windshield.
Switchable FasTrak Transponder
Switchable FasTrak transponders (sometimes called FasTrak Flex®) have a small black switch that can be moved to indicate the number of occupants in the vehicle. It is the driver's responsibility to indicate the number of occupants in the vehicle by moving the switch to the appropriate setting (1, 2, 3+). This should be done prior to starting each trip.
Toll-free travel for qualifying carpools and other eligible vehicles is often only available to drivers who have a switchable FasTrak transponder; drivers with standard FasTrak transponders pay the full toll regardless of the number of occupants in the vehicle.
What do I do with my hardcase transponder?
Keep your switchable FasTrak transponder(s) to be eligible for carpool discounts on designated express lanes throughout California. You can have, both, your sticker transponder and switchable transponder mounted to your windshield at the same time. The switchable transponder becomes the default transponder and the appropriate toll will be collected based on the settings on the switchable transponder. For information on carpooling with FasTrak, visit: TheTollRoads.com/Accounts/FasTrak/California.
If you have an old standard FasTrak transponder (with no small black switch), you can choose to dispose of it the way you would a battery or other hazardous household waste. For more information: CalRecycle.ca.gov/ReduceWaste/Batteries.
Can I still use my switchable, hardcase transponder for carpool discounts on other FasTrak bridges, lanes and roads?
Yes. Keep your switchable FasTrak transponder(s) to be eligible for carpool discounts on designated express lanes throughout California. You can have, both, your sticker transponder and switchable transponder mounted to your windshield at the same time. The switchable transponder becomes the default transponder and the appropriate toll will be collected based on the settings on the switchable transponder. For information on carpooling with FasTrak, visit: TheTollRoads.com/Accounts/FasTrak/California.
Will the sticker transponder beep?
No, sticker transponders do not beep when passing through a tolling location. New tolling technology means beeping transponders are a thing of the past. If, for some reason, a toll isn’t collected based on a reading of a transponder, the toll is collected using a photograph of the vehicle’s license plates. So, make sure the vehicle information listed on your account is up-to-date.
How do I pay tolls if I am driving a rental/loaner vehicle?
Do not put a sticker transponder in a rental/loaner vehicle. Instead, temporarily add the rental/loaner vehicle’s license plate to your account. License plate recognition will collect the toll(s) via your account using the payment method of your choice.
Do motorcycles use sticker transponders?
Continue to use a hardcase switchable transponder when riding a motorcycle on The Toll Roads.
Do sticker transponders work on metalized windshields?
No. If you have a vehicle with a metalized windshield listed on your account, contact our Customer Service Call Center at (949) 727-4800 for information on the transponder best suited for your needs. Not sure if your vehicle has a metalized windshield? Consult your vehicle’s owner’s manual or contact your local dealership.